Blaber.AI answers your buyers on Ozon, Wildberries, Yandex Market and Avito
The AI replies to reviews, product questions and chat messages in Russian. It learns from your past answers, product cards and rules, so the replies sound like your team. Sellers from Russia, China and other countries use Blaber.AI to serve Russian buyers around the clock.
What Blaber.AI does
Reviews
Replies to positive, neutral and negative reviews on Ozon, Wildberries, Yandex Market and Avito. You set the tone, templates and which ratings go out automatically.
Product questions
Answers questions from the product card, your past answers and your knowledge base. If reliable data is missing, the question stays with your team and costs nothing.
Buyer chats
Replies to buyer chats on Ozon, Wildberries and Avito within minutes and passes complex cases to your staff. Yandex Market chats are available on request.
Review analytics
Charts and AI summaries of what buyers praise and complain about, by product and period.
How it works
Connect
Connect your stores through the official marketplace APIs. One account holds any number of stores on different marketplaces.
Train
Blaber.AI studies your past answers, product cards and files. Your written instructions take priority over our default settings.
Choose the mode
Semi-automatic: the AI writes drafts and you send them. Automatic: replies go out by the rules you set for each rating and topic.
Control
See every reply in the panel, edit it when needed and follow the results in analytics.
For sellers outside Russia
- Write your instructions in your own language. The AI answers buyers in Russian.
- The seller panel is in Russian and works with your browser’s built-in translation.
- Write to us in English, Chinese or Russian.
Pricing
Reviews and questions
1 review reply = 1 token, 1 question reply = 2 tokens. Template replies are free. Tokens are valid for 6 months.
| Free | 20 tokens | on sign-up |
| Standard | 1,000 tokens | 2,500 RUB |
| Premium | 5,000 tokens | 7,500 RUB |
| Ultra | from 7,000 tokens | 1.2 RUB per token |
Buyer chats
Monthly packages of AI replies in chats.
| Free | 10 AI replies | in the first month |
| Standard | up to 500 AI replies | 5,000 RUB per month |
| Premium | up to 2,000 AI replies | 15,000 RUB per month |
| Ultra | custom volume | on request |
Tokens are spent when the AI writes a reply, including drafts in semi-automatic mode. Questions left to your team because of missing data are free.
Contact
Company details: blaber.ai/about (in Russian).